These Terms govern your use of the KRAVEN Driver Platform and delivery services provided by Andcole Holdings Ltd. ("KRAVEN") in The Bahamas. By registering as or performing services as a KRAVEN Driver, you agree to these Terms.
You understand that you are engaged by KRAVEN as an independent contractor, subject to applicable Bahamian law, and not as an employee of KRAVEN.
You are responsible for your own applicable taxes, National Insurance contributions, licences, permits, and other statutory obligations.
Nothing in these Terms is intended to waive any rights or obligations that cannot legally be waived under Bahamian law.
Drivers must maintain:
Drivers must immediately notify KRAVEN if any required licence, registration, inspection, or insurance becomes invalid or expires.
Drivers are responsible for confirming that their insurance permits delivery or commercial use where required.
KRAVEN may provide: KRAVEN onboarding fee is $135.00 and include items below:
All KRAVEN equipment remains KRAVEN property and must be returned when requested or when the Driver relationship ends. Remove.
Failure to return company property may result in KRAVEN seeking recovery of the property or its reasonable replacement cost, subject to applicable law.
Drivers must maintain a professional appearance and treat customers, vendors, KRAVEN staff, and other road users respectfully.
Drivers must:
The following are prohibited:
Drivers must comply with all applicable Bahamian traffic and safety laws.
Drivers must not operate a vehicle while impaired or drive recklessly, aggressively, or unsafely.
Delivery deadlines never override traffic laws or road safety.
Drivers must properly secure orders and handle food and other products responsibly.
In the event of an accident, injury, vehicle breakdown, theft, or serious customer/vendor incident, the Driver must prioritize safety and contact the appropriate emergency services where necessary.
KRAVEN must be notified as soon as reasonably possible.
Drivers are responsible for their vehicle, maintenance, operating expenses, and applicable insurance coverage, subject to any rights or liabilities that cannot legally be excluded.
Drivers may receive customer information such as names, phone numbers, addresses, and order details.
This information may only be used to complete the KRAVEN delivery.
Drivers must not save, share, photograph, misuse, or use customer information for personal purposes or to contact customers after delivery.
Drivers must comply with applicable Bahamian data-protection and privacy laws.
Drivers must:
KRAVEN may review Driver performance, including cancellations, rejections, delays, customer complaints, vendor complaints, safety issues, and compliance with these Terms.
Depending on the circumstances, KRAVEN may issue a warning, restrict access, suspend, or terminate a Driver's account.
Serious violations may result in immediate suspension or termination.
Either party may terminate the relationship.
KRAVEN may suspend or terminate a Driver for serious misconduct, fraud, safety violations, repeated complaints, loss of required documentation, invalid insurance, material violations of these Terms, or other circumstances permitted by law.
Upon termination, all KRAVEN property must be returned and outstanding obligations settled.
KRAVEN may communicate policies, operational updates, and important information through the KRAVEN Driver App, email, WhatsApp, or other designated channels.
Drivers are responsible for keeping their contact information current and reviewing KRAVEN communications.
These Terms are governed by the laws of the Commonwealth of The Bahamas.
Any dispute will first be addressed through good-faith discussions between the Driver and KRAVEN. Any arbitration or court proceedings will be conducted in accordance with applicable Bahamian law.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
By signing or electronically accepting these Terms, the Driver confirms that they have read, understood, and agreed to these Terms and KRAVEN's applicable Driver policies.